Tourism Procedures Window: new digital platform for tourism providers in Mexico

Mexico’s Tourism Ministry launched a new digital tool. It is called the Tourism Procedures Window. It has been available since March 30, 2026. Its goal is to modernize tourism management.

The platform allows users to complete procedures online. No need to visit government offices. Everything is done from home or from the business. It is fast, secure, and free.

What is this platform for?

The Tourism Procedures Window centralizes tourism processes. Previously, many procedures required in-person visits. Now everything is in one digital place.

The tool was developed by Sectur and ATDT. ATDT is the Digital Transformation and Telecommunications Agency. Together, they created an important step forward for tourism administration.

What procedures are available?

The platform offers several key services. All are related to the National Tourism Registry (RNT). Here are the main ones:

• RNT Registration Certificate request. It is valid for two years.
• Business closure notice.
• Information updates within the registry.

All these procedures are free. Response times are faster. The user experience improves significantly.

Benefits of using the platform

The Tourism Procedures Window has clear advantages. Users can track their requests in real time. They always know the status of their application.

They can also access detailed information. Requirements and needed documents are clearly explained. Authorized staff offer virtual or in-person support.

Who can use it?

The platform is available in all 32 states. It is for individuals and businesses. Hotels, travel agencies, and other tourism service providers can use it.

The National Tourism Registry is mandatory. It collects information from all tourism providers. Regular updates strengthen institutional communication.

Providers required to register

According to Article 83 of the General Tourism Law Regulations, these providers must register in the RNT:

• Travel agencies
• Integrated service agencies
• Food and beverage services
• Car rental companies
• Water parks and spas
• Golf courses
• Lifeguards
• Tour guides
• Lodging
• Adventure and nature tour operators
• Diving operators
• Tourist marina operators
• Theme parks
• Spas
• Timeshares
• Tour operators
• Tourist transportation
• Hot air balloon rides

How to access the platform?

Access is through Llave MX. It is the Mexican government’s official authentication system. It guarantees data security and identity verification.

For more information, visit the official website. The address is ventanillaturismo.gob.mx. All the details are there.

The Tourism Procedures Window is a major step forward. It digitalizes processes that were once slow and bureaucratic. It benefits hotels, agencies, guides, and other providers.

It is free, secure, and available nationwide. It uses Llave MX to protect data. It offers real-time tracking. And it reduces waiting times.

Tourism in Mexico is modernizing. This tool is clear proof. Now providers can focus on what they do best: serving travelers.